Providence Digital Innovation Jobs

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Providence Health & Services Principal Technical Program Manager in Seattle, Washington


The Digital Innovation Group (DIG) at Providence St. Joseph Health is a small but mighty product development and incubation team that is building next-gen tools that give patients convenient and easy access to healthcare virtually anywhere, anytime.

We are seeking a Principal Technical Program Manager in Seattle, WA to be responsible for defining and delivering programs with a high degree of complexity that have broad cross-organizational impact beyond the Digital Innovation group. You will work with complete independence, and people look to you to define product or system strategy. Your data-driven, business-informed approach is sought after by stakeholders from a large array of functional areas in the organization. You have broad understanding of the organization’s systems and technologies that are relevant to your area of focus. Your job is to invent, innovate, evolve, improve and simplify solutions.

In this position you will have the following responsibilities:

  • Build and maintain relationships with a large network of technical and non-technical stakeholders in the organization, bringing your curiosity and intelligence to understand their world, and identify hard problems appropriate for digital solutions

  • Study organizational problems from all viewpoints and angles, gaining a “360-degree” view of the problem, using all learning approaches available to become a problem expert

  • Use this deep knowledge of the problem to propose and assess solution approaches, ensuring that all stakeholders (particularly non-technical) understand the implications of each approach, so they can intelligently weigh in regarding pros and cons of each option. With your guidance, stakeholders understand solutions well enough to identify issues which would prevent the solution from being viable with patients, consumers, clinical / operational staff, or other stakeholders whose domains are impacted by the solution.

  • Identify near- and far-reaching implications of solution design on other systems in the organization, other system components, operational workflows, clinical areas of concern, security, privacy, regulatory compliance, financial implications, and all other non-technical stakeholder areas of interest

  • See the forest despite the trees, and drive toward simple solutions that are characterized by low maintenance costs and robust in the face of changes to system components controlled by other functional groups in our healthcare system

  • Suggest, recommend and ensure solution design and adoption of mechanisms necessary to ensure that your program or product will be successful in the long term, even when you are no longer actively involved.


Required qualifications for this position include :

  • BS in one of the following disciplines: Computer Science, Software Engineering, Computer Engineering, Business or Public Administration, or other related business, scientific or engineering fields

  • A minimum of 10 years of relevant industry experience shipping consumer-facing and/or enterprise software and have delivered solutions end to end.

Preferred qualifications for this position include:

  • A Master’s degree in computer science, software engineering, computer engineering, business or public administration, or other related business, scientific or engineering fields is preferred.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Information Technology

Location: Washington-Seattle

Req ID: 236071