Providence Senior Product Manager in Redmond, Washington
Providence is seeking a Senior Product Manager for one of our remote locations in WA, OR, MT, AK, CA, NM, or TX.
Providence is one of the largest not-for-profit health systems in the United States.
At Providence, we use our voice to advocate for vulnerable populations and health care reforms. We pursue innovative ways to transform health care by keeping people healthy, and making our services more convenient, accessible, and affordable for all. In an increasingly uncertain world, we are committed to high-quality, compassionate health care for everyone—regardless of coverage or ability to pay. We help people and communities benefit from the best health care model for the future, today.
The Digital Innovation Group (DIG) at Providence is a small but mighty product development and incubation team. We build next-gen tools that give patients convenient and easy access to health care anywhere, anytime.
DIG is both a healthcare startup and a technology/product incubator. Our team gathers market data on effective solutions in the health care space and then builds out a product line with the latest and greatest technology. When market maturity hits, DIG enables the product to spin out as its own company. It is a unique mix of venture capitalists, digital strategists, marketing acumen, product development and engineering all in one group, nestled inside one of the largest health systems. We set the pace for other health care organizations on how to conceive, engineer and launch effective health care solutions.
Recently funded DIG startups include DexCare and Xealth .
We require your expertise and passion to bring our next set of products to life. We are currently in the initial stages of incubating ideas related to virtual health assistants including triage, symptom pursuit and care navigation using ML and NLP. Additionally, we are pursuing personalized digital engagement for wellness. Success means you will have the opportunity to join future startups on the ground floor.
What you will do in this position:
Gathers and specifies product requirements for current and future offerings by conducting market and competitive research supported by interacting directly with customers (consumers, payers, employers, providers, healthcare community stakeholders and other market influencers) that will drive the development and/or improvement of products. Author business cases, white papers, use cases, process flows, and wireframes. Support testing of product with Product Development and Operations.
Establish the product’s goals and identify/define metrics to show impact and deliver success.
Research products and identify new opportunities for PH&S to innovate through technology.
Effectively manage expectations and resolve conflicts that balance customer and company needs.
Understands and anticipates market trends and demands/limitations, customer reactions and buying pattern changes, and becomes the expert on identifying real market problems by interviewing and observing consumers/patients and caregivers in their environments.
Prioritizes product requirements in keeping with organizational priorities to ensure completion to a schedule.
Develops the positioning and value proposition for existing and new products, including features, benefits and competitive differentiators.
Ensures organizational readiness, including training and support materials, when introducing new or enhanced products.
Manage Epic relationship and product needs for telehealth (builds, requirements, training, on-going operations).
Document system standard in collaboration with Product Development team.
7 Years Product management/development or equivalent experience and a record of successful product delivery, with a minimum of 2 new products (or substantial redesigns/upgrades) launched during this timeframe.
- Successful track records of working with agile teams.
A small but growing team - we’re good at what we do and enjoy working together.
Autonomy and respect from day one
An environment that is scrappy, flexible, and values tenacity
Generous vacation, benefits, flexible work, and matched 403b
The best tools money can buy
You’ll be surrounded by a team of people who have transformed industries and have come to Providence to transform health care delivery. You will have the best of both worlds- the exhilaration of an incubation organization paired with the resources and security of an industry healthcare leader.
What drives us:
As employees of the Providence Digital Innovation Group, we passionately serve the people of our community. We are dedicated to removing obstacles that limit access to quality health care and enabling people to live healthier lives. #digjobs #LI-Remote
About the department you will serve:
Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Leadership
Other Location(s): Montana, Oregon-Beaverton, New Mexico, Oregon, Washington-Redmond, Texas, Alaska, California-Irvine
Req ID: 354867